Maintenance Request

At Tyco Property Management Company, we use a dedicated online platform to manage all tenant maintenance needs quickly, clearly, and efficiently. Our system, powered by Property Meld, gives you 24/7 access to request and track repairs—making the process simple and transparent.

Submit a Maintenance RequestAll non-emergency maintenance requests must be submitted online via our dedicated platform.

Through this platform, you can:

• Submit detailed repair requests any time, day or night
• Track the status of your request in real time
• Communicate directly with our team and approved vendors
• Receive automated updates and scheduling information

What Counts as a Maintenance Emergency?If you are experiencing any of the following issues, please call our 24/7 emergency maintenance line at 619-425-1017:

• Fire or smoke damage (after calling 911)
• Active flooding or water intrusion
• No heat during cold weather
• Break-ins or security breaches
• Gas leaks

What Is Not an Emergency? Some items—such as a non-working air conditioner—are important but not considered emergencies. These will be addressed during normal business hours in the order received.

For Life-Threatening EmergenciesIf there is a threat to personal safety or you require police, fire, or medical assistance, call 911 immediately before contacting our office.

Need Help?If you have questions about accessing Property Meld or using the system, contact us at:
Email: propertymanager@tycoproperties.com
Phone: 619-425-1017