Owner FAQs
At Tyco Property Management Company, we prioritize transparency and proactive communication. Below are answers to common questions from our property owners:
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How do I access my Owner Portal?
You can log in via the Owner Portal Link. Once your account is set up, you can also manage your property via the mobile app. -
What information is available in the Owner Portal?
The portal provides real-time access to:
- Income and expense reports
- Monthly owner statements
- Tenant ledgers and rent rolls
- Maintenance history
- Secure document storage (leases, invoices, tax forms)
- Year-end tax summaries and 1099 tracking
- Live bank balance views and reconciliation summaries
Custom reports upon request
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How and when do I receive my rental income?
Owner disbursements are processed monthly via ACH to your designated bank account. You’ll receive a detailed statement outlining income and expenses for the period. -
How does Tyco Property Management Company handle maintenance requests?
Tenants submit maintenance requests through their portal, which are reviewed by our team. We coordinate with licensed, insured vendors to address issues promptly. For emergencies, we offer a 24/7 emergency response line to ensure immediate attention. -
Can I use my own contractors for repairs?
We have a network of vetted professionals to ensure quality and timely service. However, if you have preferred vendors, we’re open to coordinating with them, provided they meet our licensing and insurance requirements. -
How does Tyco Property Management Company assist with tax preparation?
We provide comprehensive year-end reports, including 1099s for vendors and detailed expense summaries, to streamline your tax filing process. -
Do you work with my existing real estate broker or lender?
Absolutely. Tyco Property Management Company collaborates with your chosen professionals, providing necessary documentation and access to facilitate refinancing, acquisitions, or other financial activities. -
What types of properties does Tyco Property Management Company manage?
Our portfolio includes single-family homes, multifamily units, and commercial properties. We tailor our management approach to fit the unique needs of each property type. -
How does Tyco Property Management Company handle tenant screening?
We conduct thorough screenings, including credit checks, employment verification, rental history, and criminal background checks, to ensure reliable tenancy. -
What is your policy on evictions?
While evictions are extremely rare due to our rigorous screening process, if necessary, Tyco Property Management Company handles the process professionally and in compliance with legal requirements, keeping you informed throughout. -
How do I get started with Tyco Property Management Company?
Contact us to schedule a consultation. We’ll discuss your property’s needs and outline a management plan tailored to your goals.